A Message From Our CEO Regarding COVID-19

Posted: March, 19, 2020 | Categories: Staffing Agency Info


Dear Valued Clients,


Those of you finding innovative ways to get through these times continue to impress us. Many of our clients have found this to be an ideal time to proactively conduct follow up calls and have experienced success through bringing in our temporary associates to help. 

In ever changing times we understand your coverage needs are evolving, and we are evolving here with you…some of the emerging ways we are here to help include:


  • Virtual/remote customer service or administrative help
  • Coverage for absenteeism due to school closures/childcare issues
  • Staffing your (Appointment Only) Community on days off (rather than closing your doors) to handle incoming calls, be available for short notice in-person appointments, and provide real time virtual tours
  • Assistance for your Online Counselors or call center with increased web traffic, community inquiries, real-time chats, and appointment setting
  • Coverage for absent employees adhering to the (voluntary/recommended) self-quarantine of age 65+
  • Provide support to your onsite team by calling your interest list to explain the appointment process and schedule appointments, while allowing your team to keep moving with their current buyers/renters
  • Provide additional staff for (Invitation Only) Grand Openings and special events. Our team can assist with keeping touring households moving and separated to maximize your ability to get interested buyers through your new community while adhering to recommended social distancing of at least 6 feet
  • Staffing your front door for (appointment/invitation only) events or weekends to help queue traffic, allowing your team to focus on their sales presentation, while limiting guests in the sales/leasing office at any given time
  • More frequent need for cleaning (Porter services)


Contact JWS Scheduling Team during our temporary business hours (through 3/31): 7am to 5pm PST M-F and 8am to 2pm PST on weekends. Please let us know if there is anything we can do to help make this time just a little bit easier to manage.


Now more than ever, the JWilliams Staffing team has come together as a community, is staying strong, & is here to support you.


- The JWilliams Staffing Team


By JWilliams Staffing

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