Staffing/Scheduling Coordinator

Are you a tech-savvy customer service professional looking to advance your career with a company that appreciates you, encourages your growth, and empowers their employees to succeed? We’re looking for a Jr. Scheduling Coordinator to work on-site at our corporate office in Irvine, CA! JWilliams Staffing is the Real Estate Industry’s leading recruitment agency and provider of temporary and temp-to-hire talent. Our team is a dedicated group of people who are putting the real estate industry to work – finding and matching the best professionals with the best opportunity, one job at a time.

Our corporate office in Irvine, CA is a close-knit group of individuals who love what they do. We enjoy working in a diverse, inviting, and supportive environment where our employees’ opinions matter and there is room to grow. Our core values are at the center of everything we do: professionalism, integrity, performance-driven, gaining and sharing knowledge, and community giving. JWilliams has won multiple awards for Best Places to Work, and we continue to put a focus on a positive company culture.

Purpose of the Jr. Scheduling Coordinator

The Jr. Scheduling Coordinator plays an integral role in client satisfaction, receiving client orders for temporary staffing via phone and email, contacting candidates to fill orders for staff assistance, and providing excellent customer service.

Salary:

• From $19.00 per hour

Benefits

• Growth opportunities: structured program to help you advance
• Eligible for increase to $21/hr after 90 days
• Medical, Dental, Vision, and Life Insurance
• Paid time off & holidays
• Dynamic company with strong leadership

Job Responsibilities:

• Process temporary staffing requests (take client’s orders, enter orders into CRM software, fill orders utilizing our database of active candidates, & send order confirmations).
• Communicate effectively with clients and candidates to understand their preferences and tailor job assignments accordingly.
• Develop and maintain strong relationships with clients and candidates, identifying opportunities for upselling.
• Keep up with incoming calls in a busy call center.
• General administrative and office assistance.
• Accurately input order and client information into CRM (Avionte).
• Follow up with clients regularly.
• Back up scheduling team members as needed.

Requirements:

• Customer service experience is absolutely required. (Experience in fast-paced environments such as Barista, Medical Scheduling, Dispatchers, Call Centers, Brand Ambassadors, etc. highly preferred)
• Sales experienced preferred.
• Strong computer skills a must; experience with CRM or Avionte a plus.
• Weekend Availability required.
• Familiarity with residential real estate/the apartment industry a plus.
• Ability to perform tasks accurately & independently with exceptional attention to detail.
• Ability to go the extra mile to engage and provide an excellent client experience.
• Strong phone handling skills and active listening.
• Possess strong written and verbal communication skills.
• Ability to set priorities and stay organized.
• Ability to adapt and “go with the flow” enthusiastically.

Apply TODAY for immediate consideration!

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JWilliams Staffing, Inc. An Equal Opportunity Employer M/F/Disability/Veterans.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to local Fair Chance Ordinances. JWilliams Staffing participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. JWilliams Staffing complies with all federal E-Verify rules and responsibilities, and provides required federal postings in an electronic format to all candidates and employees via the JWS online portal.