Homebuilding, Apartment, & Real Estate Jobs

Staffing/Scheduling Coordinator – Customer Service

Apply For This Position Irvine, California

Join JWilliams Staffing’s fun & fast-paced corporate office as a Staffing/Scheduling Coordinator!

Do you have a strong background in customer service? The Staffing/Scheduling Coordinator plays an integral role in receiving client orders via phone and email, providing excellent customer service, and contacting temporary candidates to fill orders for staff assistance. This position requires excellent customer service, a high level of accuracy, and the ability to adapt, learn, and utilize CRM software. Position is in-house, at the JWilliams Staffing corporate office in Irvine, with pandemic safety protocol in place*.

JWilliams Staffing is a leading real estate staffing agency and provider of new home sales and leasing professionals. We help temporary candidates find their dream jobs, and help our real estate industry clients find their next superstar employees! Our corporate office is a diverse, fun, and supportive environment where our employees have room to grow. Apply today to join our team!

 

Job Responsibilities:
  • Process temporary staffing requests (take client’s orders, enter orders into CRM software, fill orders utilizing our database of active candidates, & send order confirmations).
  • Provide superb customer service to clients and candidates.
  • Keep up with incoming calls in a busy call center.
  • General administrative and office assistance.
  • Accurately input order and client information into CRM (Avionte).
  • Follow up with clients regularly.
  • Back up scheduling team members as needed.

 

Requirements:
  • Customer service experience absolutely required. (Experience in fast-paced environments such as Starbucks, Coffee Bean, Medical Scheduling, Dispatchers, etc. highly preferred)
  • Strong computer skills a must; experience with CRM or Avionte a plus.
  • Familiarity with residential real estate/the apartment industry a plus.
  • Ability to perform tasks accurately & independently with exceptional attention to detail.
  • Ability to go the extra mile to engage and provide an excellent client experience.
  • Strong phone handling skills and active listening.
  • Possess strong written and verbal communication skills.
  • Ability to set priorities and stay organized.
  • Ability to adapt and “go with the flow” enthusiastically.

 

*During the Coronavirus pandemic, we are implementing safe practices, including routine cleaning, schedule rotations to reduce the number of staff in the office, social distancing, and wearing masks when away from our desks. Still, we remain a close-knit community and are excited to welcome a new team member!

Apply TODAY for immediate consideration!

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JWilliams Staffing, Inc. An Equal Opportunity Employer M/F/Disability/Veterans.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to local Fair Chance Ordinances.



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