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Escrow Branch Manager

Apply For This Position San Diego, California

Our client, a successful boutique-style escrow firm, is looking for an Escrow Branch Manager to join their team! This team has a reputation for their experience, stability, and top-notch customer service. The Escrow Branch Manager will continue to grow the firm’s highly profitable escrow business.

The Escrow Branch Manager is responsible for the overall supervision, profitability, and operations of the assigned escrow branch. This includes managing an effective escrow branch team and escrow officer desk(s), ensuring compliance, marketing, and growing branch revenue and profit.


  • Assign escrow files as they are received; manage through completion.
  • Supervise, develop, and provide guidance to all branch team members.
  • Act as escrow branch liaison between company and loan officers and processors, agents, title company reps, and clients to close escrow files with quality.
  • Ensure daily and monthly banking reconciliation and procedures are in compliance with company, state, and federal rules and regulations, including proper accounting of escrow funds, reviewing lender packages, recording packages, and ensuring all branch packages are accurate.
  • Research, analyze, and resolve all issues that may arise from the closing of escrow transactions for the escrow branch.
  • Review and analyze profit and loss statements for accuracy, and identify and implement opportunities for improvement.
  • Generate management reports, including projection reports, fee reports, and other designated reports pertaining to the branch as tools for analysis.
  • Provide accurate input and recommendations into the budget process as needed and lead the branch to meet targets.
  • Provide and oversee training and development of team members, develop training, and facilitate escrow- specific educational and informational meetings.
  • Develop marketing plan/materials or education for presentation during the meetings to drive company escrow usage by agents.
  • Team with the regional sales rep to identify new business targets and plans to bring in this business.


  • Bachelor’s degree in business administration or related field; or equivalent work experience and knowledge.
  • 4+ years’ experience as an Escrow Officer.
  • 2+ years’ personnel management/supervisory experience.
  • Experience as an Escrow Manager highly preferred.
  • Strong computer skills; proficient in Microsoft Office products, including Outlook, Word and Excel.
  • Effective analytical, problem-solving and decision-making skills; initiative and attention to detail.
  • Self-motivated, organized, detail oriented with a strong aptitude for figures.
  • Excellent oral and written communication skills with strong presentation skills.
  • Effective interpersonal skills and leadership abilities with a strong customer-service focus.
  • Project management skills; ability to prioritize and handle multiple tasks and projects concurrently under deadline pressure.
  • Knowledge of real estate, title and /or mortgage business strongly preferred.
  • Position will require approval from the Department of Business Oversight (DBO).
  • Real estate license preferred.



Submit your resume today for consideration!



JWilliams Staffing, Inc. An Equal Opportunity Employer M/F/Disability/Veterans.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to local Fair Chance Ordinances.

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