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When I was younger, I had the chance to go apartment hunting with my much older sister, and it was probably the coolest experience I had had by that time of my life. Back at home, I would pretend that I was a leasing consultant. I would stand up from my desk, greet the prospective tenant (played by my stuffed animal), and I would walk over to the wall and point at my “board” of available properties. I loved grabbing my keys, “locking up my office” and escorting my visitors to the property to show them what we had to offer. I enjoyed getting to know them as I walked through my backyard with my clipboard, and asked them questions about what they were looking for in their new home.
There are many client-facing jobs that begin by developing rapport with your clients. The unique part about being a Leasing Consultant is that you are helping someone find their next home which is a decision not to be taken lightly. Your care and consideration will be important components in how you develop your relationships.
And, beyond building rapport, there are some details about the role that you should be aware of. Leasing consultants play a pivotal role in the property management industry. They are the face of a property, responsible for attracting and retaining tenants while ensuring a positive experience for residents. If you’re interested in becoming a leasing consultant, here’s a step-by-step guide to help you get qualified.
1. Understand the Role
Before jumping in, familiarize yourself with the responsibilities of a leasing consultant. Leasing Consultants show rental properties and have the ability to describe life in their community with the remarkable amenities and the property differentiators. They also negotiate lease agreements, answer tenant inquiries, and maintain knowledge of market trends. Strong interpersonal, sales, and organizational skills are essential.
2. Obtain the Right Education
While a formal degree isn’t always required, having a high school diploma or GED is typically necessary. Some employers prefer candidates with a background in business, marketing, or real estate. Taking courses in these fields can give you a competitive edge.
3. Develop Relevant Skills
Strong communication and customer service skills are non-negotiable for this role. Additionally, being detail-oriented, tech-savvy, and able to manage multiple tasks simultaneously will set you apart. Consider taking workshops or online courses to refine these skills.
4. Gain Experience
Entry-level experience in customer service, sales, or real estate can make you a more attractive candidate. Internships or assistant roles in property management offices are excellent ways to get your foot in the door.
Working temporary assignments with a Real Estate/Property Management Staffing Agency, like JWilliams Staffing, is a great way to gain additional experience and to potentially find a full time position with a property management company. While it’s not guaranteed that you will find a full-time role, having the opportunity to work as a temporary leasing consultant results in the on-the-job training that will help boost your resume and your skills.
5. Earn Certifications
Certifications such as the National Apartment Leasing Professional (NALP) can demonstrate your commitment and expertise. These programs often cover key topics like legal compliance, leasing techniques, and resident retention strategies.
JWilliams Staffing offers training through the Real Estate Learning Network that will also help increase your knowledge. Plus, all JWS employees receive coaching and mentorship opportunities from our leadership team who have either worked in the field themselves or know what our clients are requesting, and what’s highly desirable in the field.
6. Apply for Jobs and Network
Leverage job boards, real estate forums, and networking events to find opportunities. Building connections with industry professionals can open doors to job placements.
At JWilliams Staffing, we have partnerships with all of the leading property management companies and can help you find positions. You could be an early candidate, gaining exposure to the right people.
With dedication, the right skills, and certifications, you can embark on a successful career as a leasing consultant!
Learn More About Starting Your Career as a Leasing Consultant
