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Customer Service


Homebuilder hiring trends: you're being tested by JoAnne Williams

Posted On: May, 11, 2011 | Categories: Building Industry News | Customer Service

Hiring in the building industry has changed dramatically over the past couple of years. You really have to be sharp these days to get asked in for an interview. However the interview is just one step in a long process. And that process starts long before you step foot in the door for your first meeting....


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Homebuilding e-learning program announced

Posted On: May, 11, 2011 | Categories: Temporary Staffing | Building Industry News | Customer Service

JWilliamsStaffing, a provider of homebuilding sales professionals and premium training programs, announced the development of the first-ever e-Learning and Certification Program for Sales Professionals in the U.S. homebuilding and sales industry....


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First Impressions: The Moment of Truth

Posted On: April, 21, 2011 | Categories: Temporary Staffing | Customer Service

It's called the 'moment of truth." Everyone throughout the customer service chain '“ from the front desk receptionist, to the sales associate at the new homes site, to the senior executives '“ has experienced this phenomenon at one time or another. It occurs in a split-second, and has the power to cement relationships forever or destroy them before they begin....


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Building Industry Association of Southern California has partnered with JWilliamsStaffing, Inc. to put the homebuilding industry back to work

Posted On: April, 13, 2010 | Categories: Temporary Staffing | Customer Service

In seeking to put the homebuilding industry back to work, the Building Industry Association of Southern California (BIA/SC)has partnered with JWilliamsStaffing, Inc., to provide its under-employed members with valuable and personalized career coaching and placement opportunities....


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Why Customer Service Should Be More Than One Department

Posted On: November, 10, 2009 | Categories: Job Tips | Customer Service

We all know that our economy today is having its challenges. Sadly, each day we realize the fallout from the collapse of our building industry. That being said, and in spite of the downturn, there are still several builders left standing, they are 'The Survivors'?....


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