Warren Buffett, Michael Bloomber, and Jack Dorsey recently spoke at the 20th graduation of Goldman Sach’s 10,000 Small Businesses program at LaGuardia Community College. While many subjects were covered, one topic they all focused on was “where they think the business magic happens...
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John Murphy, best-selling author, speaker, and management consultant, wrote The How of Wow, which speaks to the world of excellent customer service. As founder and president of Venture Management Consultants, he has been around the world to help the world's leading organizations make a positive change not only within their company, but also their customer...
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Laurie Brown, author of 'Five Service Lessons from the Big Guys' and professor at NKBA University, wrote about how customer service is an excellent way to market your brand, without spending tons of money! In her opening statement, 'Superior customer service is a powerful tool in the homebuilding and remodeling industry. As all builders know,...
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As the Nation's largest real estate staffing agency, we review thousands of resumes and conduct hundreds of interviews each month. Always looking for the 'ideal'? candidate, we have identified five natural traits that are important to all of our clients, traits that make the difference in getting our candidates permanently placed on a regular basis....
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By Jeff Shore There is one very best practice when it comes to obtaining guest cards: utilize the law of reciprocity. The principle states that people are far more likely to do something for you if you do something for them first. Here's the wording for this approach: 'You probably want a brochure and a...
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It's no surprise that a temporary real estate position can easily turn into a full time job if you play your cards right. Whether you are covering a leasing consultant position or you are helping to organize special events for the holidays, many real estate offices rely on temporary help from a real estate staffing franchise to get them through busy times. If you display an infectious personality and an exceptional skill-set, however, the employer may ask to keep you for longer than expected.
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Perception is the only '˜truth' when it comes to sales. You are marketing yourself as much as you are your product and services. A customer may get all the answers they need '“ but did you appear to want to help them? Did you try to determine their real need and find a solution? How the customer interprets your presentation is vital.So what is the truth?
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Listening is one of the most important factors in the sales process, as well as one of the most commonly overlooked. Listening is not only hearing what is being said, but also includes your response to the message. The way you move and react as you listen to a potential buyer reveals your true intentions. In short, your actions speak louder than words.
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Building up our 'boldness muscle'? and learning how to dismantle our discomforts can help us achieve our top performance level. In this quick tip, Jeff Shore, a real estate sales trainer, keynote speaker and author, shares what differentiates top performers from the rest of the pact. Jeff Shore provides proven strategies for professionals as one...
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